Totsafe is always pleased to receive emails from parents and other caregivers, and we feel that email allows us to offer the most accurate and helpful response possible.  Please be sure to complete each field carefully and fully to ensure proper response.  Once we have received your request, we will reply quickly to the email address that you provide.  

If you email us during regular business hours (Monday-Friday 9am-8pm EST) we will normally return your email within a few hours, but please allow up to 24 hours.  We also periodically check email in the evening and on weekends for your convenience.

If you have placed an order with Totsafe and have questions regarding your order, please be sure to include your name, telephone number, order number, and email address in your correspondence to ensure accurate information.

Please be sure to provide a valid email address.

All fields are required:

To view our customer service information, including shipping costs, order tracking, return policies, and more, please visit our Policies page.

At Totsafe, we feel that email allows us to offer the fastest, most accurate & helpful response to our customers.  However, if you prefer to contact us via other methods, we are happy to assist you in any of these additional ways:

TOLL FREE:
1 (866) 544-5159

FAX:
(586) 203-8252

HOURS:
Monday - Friday
9am-8pm EST

Saturday - Sunday
Emails & Voice Messages monitored periodically

Please click here for 24-Hour Online Order Tracking.

Guide To Baby Safety Gates - Childproofing Checklist - Ask the Babyproofer - Outlet Safety In Your Home - Car Seat Safety Information